AI Voice Agents for E-Commerce Businesses
Confirm COD orders in minutes, recover abandoned carts with AI calls, and slash RTO losses — all without growing your contact centre team.
E-Commerce Challenges — Fixed by Vomyra
E-Commerce Order Flow
Every call handled end-to-end — automatically, without a human agent.
E-Commerce Use Cases
Industry-specific AI voice workflows — ready to deploy on Day 1.
COD Order Confirmation
Every COD order is called within 5 minutes, helping achieve an 85%+ confirmation rate.
Cart Abandonment Recovery
AI calls shoppers who dropped off at checkout, helping recover 25–30% of lost revenue.
Order Status Updates
Proactive calls at dispatch, in-transit, and out-for-delivery stages.
NDR Resolution
Call customers to reschedule failed deliveries — reduce RTO by 25%.
Return Request Handling
Customers initiate returns via AI call — fully self-service, no queue.
Refund Status Queries
AI answers refund timeline queries without clogging your support team.
Post-Purchase Review Request
Request Google or platform review after delivery confirmation.
Upsell & Cross-Sell Calls
Recommend related products post-purchase via AI outbound call.
E-Commerce Business Impact
Measured results from Indian businesses using Vomyra.
Everything Included — Out of the Box
One platform powers every industry. No add-ons, no hidden costs.
Answers every call round the clock — no human agent needed.
Hindi, English, Tamil, Telugu, Kannada, Marathi, Bengali, Gujarati.
ElevenLabs & Sarvam AI voices — callers trust it like a real person.
Auto-updates Zoho, HubSpot, Salesforce, LeadSquared after every call.
Sends docs, links, and reminders on WhatsApp right after the call.
Call outcomes, conversion rates, and performance — real-time.
Upload your docs, FAQs, and pricing — AI learns and answers accurately.
Every call recorded, transcribed, and searchable in your dashboard.
Reach 10,000 leads simultaneously — no extra config needed.
Transfers to your team instantly when a human touch is needed.
Native +91 numbers — higher answer rates and local customer trust.
No engineering required. Live and calling within 24 hours.
One voice agent, wired into your entire stack
Vomyra doesn't just talk, it acts. Mid-call, your assistant books calendars, updates records, takes payments and fires webhooks across the tools you already run on.
E-Commerce — Frequently Asked Questions
How fast does Vomyra call after a COD order is placed?
Within 60 seconds to 5 minutes via API trigger. The faster the call, the higher the confirmation rate — every minute matters.
Can it handle returns and refund queries end-to-end?
Yes. Customers initiate returns, check refund status, or modify orders via AI call — fully self-service, no human needed.
What happens when a delivery fails (NDR)?
Vomyra automatically calls the customer within 30 minutes to understand why and reschedule — reducing RTO by 25%.
Does it integrate with Shopify, WooCommerce, or our OMS?
Yes via Zapier, webhooks, or direct API — works with Shopify, WooCommerce, Unicommerce, Shiprocket, Delhivery, and more.
Can we A/B test different cart recovery call scripts?
Yes. Create multiple scripts in the dashboard and track conversion rate per variant in real time.
What languages are supported for customer calls?
Hindi, English, Tamil, Telugu, Kannada, Marathi, Bengali, and Gujarati — with regional auto-selection based on customer state.
Can it handle peak season volume during sale events?
Yes. Vomyra scales to unlimited parallel calls with zero additional configuration during BFCM, Republic Day, or Diwali sales.
Can AI request Google reviews post-delivery?
Yes. After delivery confirmation, AI prompts customers to leave a review and sends the link via WhatsApp immediately.